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Getting started

Learn how to get the most out of the community

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6 Topics
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Trackunit Employee
StineTrackunit Employee
published in Getting started
Trackunit Community FAQF.A.Q.

This article covers some of the most common questions you’ve had on the Trackunit Community. If you have a general question that is not covered by this list, feel free to add a comment to this article or send me a message ❓What questions can I ask in the community? 👋 Who is who in the community? 💟 What does it mean to receive a badge? 🏗 Why is there an icon on my profile picture? 🔔How do I manage notifications? ✍ How do I edit my profile?  👍 What does the bar on my profile mean? 📧 Can other users see my e-mail address? ❗How do I delete a question? ❌ How do I delete my account?❓What questions can I ask in the community?Trackunit Community is an open forum where you can ask for help, share your experiences, find network opportunities, and connect with peers and Trackunit product experts. In other words you can ask for support, best practices, advice on how to move forward with your Trackunit services, and request experiences from others like you. Not sure how to ask a question? Fin

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Trackunit Employee
S
Trackunit Employee
StineTrackunit Employee
published in Getting started
How do I get started with Trackunit Community?Community guidelines

What is Trackunit Community?Trackunit Community is your support hub, where you can:Ask questions  Get inspiration Share your knowledge Help peers Provide input on features via the Idea PortalThe community consists of industry peers, professionals, Trackunit employees, and partners. It’s a collaborative space where we support and learn from one another. Approach it with generosity, curiosity, and kindness.While we aim to respond to all requests promptly, for urgent matters, please contact Technical Support through the Messenger in the lower-left corner of the Help Center. How to use the CommunityExplore:Browse through the different tabs and content to familiarize yourself with the platform. If you know what you’re looking for, head straight to the search bar. Start typing your question, and the system will search both the Help Center and Community for solutions. Ask a Question:If your issue isn’t resolved by the existing content, click “Ask a question to the community” and start typing.

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Trackunit Employee
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Under construction
Jysk VagtUnder construction
asked in Getting started
Safetrack

Jeg Har en safetrack Model ME301-2 S/s ne 241504, mangler et ledningsdiagram tilslutning til 12 v batt ??

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Silan Süslü
Trackunit Employee
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Under construction
SGCOSTRUZIONIUnder construction
asked in Getting started
LA MACCHINA NON è AGGANCIATA AL MIO PROFILO

Buongiorno, la mia macchina non è agganciata al mio profilo, come posso risolvere questo problema?

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Trackunit Employee
S
Trackunit Employee
StineTrackunit Employee
published in Getting started
How do I manage notifications from the community?Community Guidelines

You can manage all e-mail notifications from the community on the Settings page in your profile menu. Here you can (un)subscribe to e-mails for specific events. Click on your profile in the top right corner and select Settings from the drop down menu.  Receive e-mail notifications from your topic subscriptionsDefault setting: YesYou will receive an e-mail when there is a new reply in a topic that you are subscribed to. If you open the e-mail and visit the topic you will continue receiving e-mails for new replies. If you ignore this e-mail you will no longer receive e-mails for new replies on this topic.Receive e-mail notifications when a best answer is marked in your subscribed topicsDefault setting: YesYou will receive an e-mail when a topic that you are subscribed to receives a best answer.Receive e-mail notifications for new topics in your subscribed categoriesDefault setting: YesYou will receive an e-mail every time there is a new topic posted in a category that you are subscribed

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Trackunit Employee
S
Trackunit Employee
StineTrackunit Employee
published in Getting started
Community guidelinesCOMMUNITY GUIDELINES

The purpose of Trackunit Community is to connect construction across the globe and exchange knowledge to eliminate downtime. Diversity is our strength. To keep our community happy and productive, we ask that you keep a few basic ground rules in mind:Be welcoming, friendly, and patient. Some members are new to telematics - you were there once yourself, remember? Some are seasoned professionals and subject matter experts. Not everyone is a native English speaker. Treat others as you would like to be treated. Good manners go a long way. Be thankful. When you get an answer to your question, remember to accept the answer that worked for you as the solution. This shows your appreciation and helps other community members find the right solution quickly. Be active. You joined this community to solve problems, and you expect solutions. Share your knowledge, and help others by answering questions when you can. They’ll return the favor. Be thorough.  Describe your problem as thoroughly as possibl

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Trackunit Employee

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When asking a question in the community make sure not to share any sensitive information such as e-mail addresses, phone numbers, billing informaiton, etc.

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