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SUBSCRIPTION RENEW

  • 27 November 2023

How can I see the expiry date of portal subscriptions?

Thank You.

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Best answer by Stine 30 November 2023, 16:32

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4 replies

Userlevel 3
Badge +1

Hello @LauraB and welcome to the Trackunit Community.

I hope I can clarify your question to provide a more tailored response. Are you inquiring about losing access to Trackunit Manager once your subscription expires, or is there another portal you are referring to within our services?

Yes correct, I’m enquiring about loosing access to Trackunit Manager once the subscription expires. In particular I’d like to know if there’s a way to receive an alert few days before that the subscription expires or if  I can extract a list of expiration dates of all the users of the portal I give access to.

Thank you.

 

Userlevel 4
Badge +2

Hi @LauraB! Your subscriptions are connected to your purchase and expiry dates is set up according to your Trackunit contract. Your sales rep/contact person can help you here. 

Out of curiosity - are you looking for a way to be notified and get overview of users or are you truing to solve something else? 

Cheers,
Stine

Hi Stine, yes, I’m looking for a way to be notified but manly to get an overview of users date of expiry dates. 

Thank You|

Laura

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