I would like to use service management to follow my track life. I can do it on classic but not on new. Need a way to input hours manually. tracking track chains life can't be done by date because it's not always the same.
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Why can't I put in my equipment hours for service rather then the date?
Best answer by Zeina Moawad
Hi
There are a couple of things here that I hope I can clarify-
- With Service Management, you can set up a service plan based on operating hours (it is called “Time” in the dropdown selection), so it doesn’t always have to be based on calendar date.
- If I understand your use case correctly when the next service should come due depends on the current state of your tracks when you perform the current service? Because our service plans are decoupled from the assets - meaning you have to first create your plan and then assign them to your assets - you have the option to create a single service every time, which I don’t recommend because it is very time consuming, or you can create a recurrent service that comes due at your defined interval. Unfortunately with the current solution you cannot modify the individual intervals for the asset. If the service is set for every 500 hours then the service will come due every 500 hours- the only option here is to keep it fixed so it comes due at 500, 1000, 1500, etc… or you can offset it- so the next service will come due 500 hours after the previous service was done. So if service was due at 500h, but you performed the service at 600h- with the offset service, the next service will come due at 1100h. That is the option we have at this time, but I will definitely take this into consideration as a possible improvement for our service plans.
- With Service Management when you select a date of when to perform the service, you have the option to backdate the service. So if service was done on Jan 1st, but you were not able to input it until Jan 5th- you can backdate the service to Jan 1st and they system will use the hours for Jan 1st to log when the service was done.
I hope some of this helps!
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