Product Updates

Trackunit product news, updates, and releases, all in one placeBuilt with your feedback from the Trackunit Product Portal, we’ve been advancing our product to deliver a solution above all others in off-highway construction. This email highlights our Q4 launches, a Product Roadmap video, and an invitation to Trackunit Next 2025. Administrative UpdatesNew updates make it easier to manage accounts, assets, and permissions, giving admins more control and flexibility in Trackunit Manager.Learn more   New with SitesDiscover new tools and resources to enhance project tracking and get the most out of Sites in Trackunit Manager.What’s new   Innovations Shaping 2025Stay updated with the latest from Trackunit in our Product Update series. This video features David Swan highlighting exciting developments, including the Trackunit Network, Remote Commands, and what’s coming in 2025.Watch now!Register for Trackunit Next 2025The countdown is on for Trackunit Next 2025! Join us on February 5 for a virtual event showcasing innovation in construction. Discover how AI and machine learning are driving change, gain insights from industry leaders, and explore what’s next for Trackunit as we shape the future together.Register now! For more detailed help with how to use features, visit the Trackunit Help Center or ask a question in Trackunit Community.  Don't forget to bookmark the sites so you can always find answers to your questions and solutions to your problems.  👉 See the full product update on our website 

Trackunit product news, updates, and releases, all in one placeWe’ve been advancing our product to deliver an Industry Cloud Platform above all others in off-highway construction. Built with your feedback from the Trackunit Product Portal, our team is dedicated to delivering products that positively impact you and your business. Go to Product Updates​​​​   IrisXThis quarter we launched IrisX, a purpose-built operating data platform that connects, streamlines, and empowers data from the back office to the front lines. Explore IrisX​​      New in ManagerNew support tools, a more efficient way to onboard Kin Tags, and a new Alert type are all now live in Trackunit Manager. Learn more       Speciality equipmentGain full fleet coverage by capturing key controller data insights from complex machines like generators, pumps, and compressors, with our new solution for specialty equipment.Keep reading      Service ManagementTwo new ways to stay up-to-date with the latest information in Service Management. Get a clear view of service bookings and real-time email notifications. More details​​​​      What’s new, now, and next for TrackunitOur SVP of Product Dave Swan dives into our latest launches, including the value prop behind IrisX, what's coming up in the new version of Trackunit Manager, and what's next for Access Management. Get full details in our latest Roadmap Video​​ For more detailed help with how to use features, visit the Trackunit Help Center or ask a question in Trackunit Community.  Don't forget to bookmark the sites so you can always find answers to your questions and solutions to your problems. 

We're on a mission to help you create a fully connected jobsite. Take Specialty Equipment operations to the next level in Trackunit Manager using enriched data from complex machines like generators, pumps, chillers, heaters, and compressors. Watch the video on our website to learn more about how capturing this data can help you close the gap in fleet coverage. 

Built for the construction industryIrisX is the Cloud Platform built specifically for construction. Offering a unified platform with fully integrated proprietary and third-party capabilities, IrisX deeply embeds construction context and semantics.Secure and scalable, the platform reduces complexity while empowering the pursuit of digital ambitions with cost-effectiveness and speed.Watch Mikkel Dalgas, Chief Technology Officer at Trackunit, highlight the power of Trackunit IrisX in the video below. You can also read more on our website 

 New IoT devices, new software solutions, and new ways to streamline your business all launched in Q2 2024. Built with your feedback from the Trackunit Product Portal, our team is dedicated to delivering products that positively impact you and your business.  Next Generation of IoT DevicesTrackunit’s next generation devices were designed to propel connected equipment solutions into the future and unlock the fleet’s full potential. TU700 The TU700 is the benchmark for construction fleet connectivity, providing secure and reliable and future-proofed connectivity, performance and innovation potential to deliver all the insights needed to elevate OEM, Dealer, Rental and Contractor business operations and customer experiences. Meticulously developed in collaboration with construction industry leaders to endure the most demanding environments and unforeseen challenges to propel connected equipment solutions into the future to unlock your fleet’s full working potential. With 10x performance and edge computing at its core, this revolutionary new device is equipped with all the advanced capabilities needed today, to ensure frictionless adaptability and readiness for whatever lies ahead.  K300 The K300 follows the tried-and-trusted DualID II that helped establish the Pass family at the head of the access management transformation in construction. For construction OEMs and Fleet Owners looking to maintain safety & control while maximizing machine usage, Trackunit Pass with Access Management unlocks a new era of digital operators, boosting safe operation and accelerating new revenue models. Trackunit Pass also enables fleet managers to use Trackunit On to set up access to machines via card, pin code, or smartphone. This gives them instant control over who uses a machine, the ability set specific times for use, and the opportunity to prevent under-qualified personnel gaining access to equipment. Collaborating on Connectivity Collaboration is critical to eliminating downtime in construction. Trackunit actively seeks out industry partners to find ways to make day-to-day operations safer, smarter, and more reflective of what’s actually happening on jobsites.  IPAF LinkEnsure safe usage by automatically validating operators IPAF certificates and licenses with the new IPAF Link app. By linking IPAF certifications to operators, this app validates that only qualified personnel can operate mobile elevating work platforms (MEWPs), making jobsites safer and managing access more efficient. Cummins AppThe Cummins Connected Diagnostics App brings engineering insights to service providers and fleet owners for faster fault resolution. Available through Trackunit Marketplace, Cummins Connected Diagnostics enables service personnel to gain clarity on faults, increase repair efficiency and maximize uptime, and see true engine utilization data. Read this press release to learn more about this partnership.  Precision UsagePrecision Usage captures machine utilization using advanced models that are tailored to the machine type. In collaboration with our OEM partners, machine data points and thresholds are selected to precisely define machine utilization. With the first phase of Precision Usage, customers can clock real jobsite productivity with Skyjack electric scissor lifts by identifying when height is greater than 5% and load is greater than 20% capacity.  Sustainability Updates Trackunit’s Emissions Reporting solution for construction equipment is the easiest way to monitor, manage and report fleet CO2 emissions to achieve business and emissions targets. Enhancements to Emissions Reporting launched Q2 2024 include are noted below.  Emissions Summary for SitesCustomers subscribed to Emissions Reporting can eliminate time spent on manual guesswork across projects with automated fleet-wide fuel and emissions tracking across individual jobsites. To help keep projects on track, the Sites app in Trackunit Manager captures a summary of fuel use and emissions in the past 12 months from assets within a user-defined area, whether a jobsite, depot, or a specific geographic area. The emissions summary for Sites also includes month-by-month breakdowns, which can be filtered by operating hours, fuel and energy, and captured in a downloadable report. Data Source ScoreWith Data Source Score, customers subscribed to Emissions Reporting now see exactly where their emissions data quality stands. Data Source Score provides a score at both fleet and equipment levels, and directly links to the meta data menu so users can easily enter missing information to boost data quality. Learn more about Data Source Score in this Help Center article.  What’s New in Trackunit ManagerNew software solutions now live in Trackunit Manager. The two notable solutions launched in Q2 2024 were developed to ensure personnel stay in the loop with asset activities.  CustomersCustomers was designed to help track asset ownership for companies who don’t have access to Trackunit Manager and delivers notifications about important asset events to those who need it. Customers provides Manager users with a unified customer view, customer-asset mapping, ability to provide personalized service, and sets the foundation to connect with future software developments. Learn how to manage Customers in this Help Center article.  Advanced Operational AlertsAdvanced Operational Alerts help prioritize critical insights and bring severe Alerts to the forefront. These numeric-based alerts can be configured with custom thresholds, so customers can configure whether they want to receive an alert on the first instance, or after 2-5 consecutive instances. Learn how to unlock over 85 different machine insights in this Help Center article. You can find all Product Updates on our website

Introducing the TU700, meticulously crafted to endure the most demanding environments and unforeseen challenges. Engineered with resilience at its core, this cutting-edge hardware is equipped with advanced capabilities that ensure frictionless adaptability and readiness for whatever lies ahead. Over the Air updatesTwo-way Over-the-air (OTA) technology effortlessly delivers the latest OEM firmware improvements and enhancements to machine controllers remotely. Adjust specific machines to address control and configuration capabilities as part of a comprehensive self-service strategy. Ready for AIEmbedded with AI capabilities, the TU700 harnesses the power of artificial intelligence to optimize operations and enhance user experience. From predictive maintenance to intelligent diagnostics, AI empowers the TU700 to deliver unparalleled performance and reliability. Unlock Next Gen Access ManagementWhat if unlocking a machine unlocked an entire new business model? Pave the way for next generation Access Management and equipment sharing solutions connecting safety and revenue. Learn moreRequest a consultation Discover essential tech specs Trackunit TU700 Installation Guide More information on our website

We started the year off strong with launches focused on enhancing workflows, adding additional value with Alerts, and delivering an IoT device that helps deliver full jobsite connectivity. Built with your feedback from the Trackunit Product Portal, this article outlines our Q1 2024 product launches.  Full Jobsite Connectivity Trackunit Beam helps unlock true on-site connectivity by amplifying the visibility of tagged assets, bridging connections between equipment, fleets, and sites. Our Beam Gateway IoT device helps you capture full visibility, anywhere on your site, inside buildings, storage containers, or in rental or tool depots. Beam Gateway is designed to extend network reach and bring continuous visibility to tagged assets. It’s also the only gateway device on the market that is brand agnostic, reading Trackunit Kin tags and any other third-party tag whose data is streamed through Trackunit Marketplace. Visit our dedicated Beam Gateway page to see how you can remove blind spots from your jobsite.  Enhanced Workflows Custom Fields Our new Custom Fields feature enables you to personalize and extend the informational capabilities of Manager to capture and organize additional metadata like never before. This empowers you to add relevant information beyond out-of-the-box metadata to any asset, which holds significant contextual value related to assets.  This launch includes both Trackunit-defined Standard Fields, which is now available in Trackunit Manager, and customer-defined Custom Fields available via API.Learn how to add metadata to your machines in this Help Center article.   User Assistance Keep an eye out for a more polished user experience hitting inboxes today. We’ve launched a new seamless setup process that enhances how you invite users to Trackunit Manager. This update includes rebranded activation emails and eliminates bottlenecks from the password reset process. The look and feel of these emails have also changed, with a cleaner layout and links to additional resources. This Help Center article walks you through how to manage users of your account. Delivering Real-Time API Data Webhooks empowers you to subscribe to real-time event data from your assets and have that data delivered to a system of your choice. If you need real-time data, without having to submit an API call every time, Webhooks is an easy and efficient solution for you.  This sets the foundation to speed up time-sensitive workflows and ensures urgent notifications about alerts, service statuses, faults, or Sites are at the forefront. By bringing alert events directly into your ERP systems, Webhooks ensures that critical machine issues are seen in a timely manner. Visit our Developer Hub to walk through the concept of Webhooks and how you can leverage them in your day-to-day business.   New with Alerts Alert Configuration API The latest API gives you the ability to efficiently set up configurations for Alerts like custom scheduling. You can now customize different alerts within your plan like Site-Based Theft Alert, Movement-Based Theft Alert, and more all via API access.Learn more about the Alert API on our Trackunit Developer Hub.  High-Impact Alert  Get real-time alerts for significant shock sensor spikes with our new High-Impact Alert. This Alert notifies you when an asset’s G-force has exceeded a defined threshold. Moving beyond this threshold (as defined by you), could indicate an accident or asset malfunction.By getting notified at the time of the occurrence, you’re able to address the situation quicker, and potentially reduce long-term damage and downtime.Click here for a step-by-step guide to setting up a High-Impact Alert. Alerts Available to OEMs We’ve also unlocked new capabilities for OEMs by providing them with access to most Alerts in Trackunit Manager. Read this Help Center article to learn more about how you can work with Alerts in Trackunit Manager.   You can find all Product Updates on our webiste

We closed off 2023 in a BIG way, ending up with 40 launches in 12 months. This last quarter our launches focused around enhancing our current product offerings and delivering data that helps you do more. Built with your feedback from the Trackunit Product Portal, this article outlines our Q4 2023 product updates.  Iris APIs The APIs our team develops enable you to easily share information, simplify day-to-day business, and streamline workflow by funnelling all of your data into the platform of your choice. We’ve been hard at work and have launched three new Iris APIs in Q4 2023, and improved your overall API experience. Read more about Iris APIs and the value that one single source of truth brings to your business.  Enriched API Access Our enriched API access makes it easier to differentiate the purpose and use of each API key, by using appropriate names and descriptions. Tracking last activity allows you to keep an eye on unused keys and keep a tight access security, by removing inactive keys. The metadata used to help you track API keys now includes creation date, last activity, and creator details for each API key.  Time Series APITime Series API is an enhanced offering to the ISO 15143-3 as it provides near real-time data frequency and is equipped for advanced querying.  Time Series API opens up opportunities to find improper use of an asset, calculate precision usage, or utilisation of an asset. The API endpoints make for a great data source for apps built via our App SDK. Location APILocation API provides effortless access to real-time GPS coordinates across connected programs for all assets within your fleet. Data can be delivered either at a fleet level or narrowed down to individual assets. Additional metadata like speed of an asset and location address are also included in the overview. GraphQL APIGraphQL API provides you with precise fine-grained filtering to avoid over-fetching or under-fetching of data. GraphQL provides the opportunity for flexible queries, enabling you to retrieve multiple related resources in a single request, which minimizes the number of requests and optimizes network efficiency. New in Trackunit Manager Fleet Map ImprovementsFleet Map is the wayfinder providing our customers with the information required to hone in on key action items for their fleet. As a critical factor in day-to-day business, we finetuned the way we display clusters and asset identifiers, and integrated Sites into the overall Fleet Map view.View the Product Portal card to see full details on our Fleet Map Improvements  Enhanced Filtering Capabilities We’ve introduced a new and intuitive way to filter data in Trackunit Manager. This change is designed to house all filters in one central location to help streamline your filtering process. This change largely surrounds moving Sites and Groups filtering options to the regular filter bar. The new filter placement enables smarter filtering and a consolidated view. Read more about the new filtering options on this Product Portal card.  Admin Features Support Access ConsentAt times, our team needs access to your Trackunit account, but we’re setting a standard in account management and prioritizing your privacy and operational efficiency. Review, accept, or decline account access requests from Trackunit team members with our new Support Access Consent feature.This added layer of control ensures that you have oversight of who can access your account. Additionally, you will have the ability to view and revoke ongoing access requests at any time.Read this Help Center article to learn more about how to manage support access requests.  Asset Visibility(Outside Hierarchy)Visibility sharing is a core business model, but ensuring control of what’s shared and what visibility customers pay for is a crucial concern. We’ve established a new feature to help establish more transparent communication between sender and recipient. You can now send requests to share visibility, but not ownership, of an asset with accounts outside your own hierarchy. This feature empowers the recipient with the freedom to choose whether they want to accept visibility of the asset or not. Learn more about Share and Transfer in this Help Center article.   Increased Visibility Last Seen ByWith the new feature “Last seen by” on Kin tag you can now see which machine or Gateway picked up the signal of your Kin-tagged asset.“Last seen by” allows you to:Gain clarity on your assets’ location, including job site-specific asset locations (floors, zones, sections) with Trackunit Beam Gateway. Learn when assets are inside or close to machines / vehicles (e.g., service van), with Trackunit Raw. Increase the value of the network set up by connected assetsRead this Help Center article to see how you can track Kin and KinEx tags using Manager or Go.  Configure Kin AlertsWe’ve been evolving Alerts to maximize the positive impact they have on your day-to-day business. You can now create Movement-Based Theft Alerts, Site-Based Theft Alerts, and Logistics Logging Alerts for your Kin tags. This update also works with other third-party BLE-tagged assets so you can configure Alerts for your entire fleet directly in Trackunit Manager. Looking for step-by-step instructions on how to work with Alerts in Trackunit Manager? This Help Center article lays it all out.   Utilization with Spot 2The newly released utilization overview for Spot 2 provides full visibility of equipment usage, giving you the power to make informed decisions that will maximize your resources and minimize downtime.Utilization with Spot 2 allows you to:Know when equipment is being used Optimize equipment allocation between sites Learn more about how utilization works for Kin and Spot 2 in this help center article. 

Our team has been hard at work developing new ways to help eliminate downtime throughout the industry. Our launches this quarter focus on propelling the industry forward through digital Access Management, Emissions Reporting, Service Prediction tools, and advanced Administration capabilities. To see what updates are coming next, you can always check out the Trackunit Product Portal.  Digital Access Management Inherent protection of safety is a joint effort across the entire construction ecosystem. With the Trackunit Access Management system, users can increase productivity and save time by remotely managing equipment access across projects, plus enable operator access with a mobile app offering a choice of trusted digital keys*. Managing equipment access is first and foremost about protecting safety and together, we can make Access Management an industry standard. Trackunit’s new digital Access Management makes the lives of fleet administrators, contractors, and operators easier by bringing together their access management activities into one app.Connect with a Trackunit team member if you’d like to get started with Access Management. * Not currently widely available from Trackunit in North America. Exceptions exist for select Trackunit partners. For more information, contact Trackunit. Emissions Reporting Tool Corporate social and sustainability agendas are making it a priority for construction companies to show their commitment to C02 reduction, backed by data and we’re here to help provide that data. The Trackunit Emissions Reporting solution responds to the growing need for automated tracking of emissions from construction equipment. This solution empowers you to monitor, manage, and report fleet emissions to help you achieve business and emissions targets without any guesswork. It provides users with daily trends, and advanced insights drilled down to the equipment brand, model, and category.Speak with a Trackunit representative to see how you can gain access consistent and reliable information about your fleets’ emissions performance. What’s New in Service Management When we launched Service Management in Q1 2023, we introduced comprehensive OEM-built service plans that help you stay ahead of downtime and simplify workflow. We promised there was more to come – and now it’s time to share what we’ve been working on:Service Prediction: Provides visibility of the expected service date for an asset, which helps planning processes, scheduling services visits, and enables proactive customer communication.  Resolving/Skipping Service Notes: Add notes and documentation when resolving or skipping a scheduled service to enable better two-way communication. To learn more about Service Management, and how it can help you streamline your day-to-day business, speak with Trackunit team member today.  New Alert Now Live We’ve been creating new Alerts for Trackunit Manager that help you setup powerful notifications based on different trigger conditions, and our latest alert is the Movement-Based Theft Alert. A digital punch card for equipment, Movement-Based Theft Alerts notify fleet administrators when assets are moved outside of the assigned jobsite working hours. If the jobsite working hours (aka the asset’s working hours) end at 5pm, and the asset moves – even within the jobsite’s perimeter – the alert is triggered. This alert is based on GPS data, which means it will be triggered even if the asset is not powered on, or moving on its own (e.g. if it’s loaded onto a truck and is driven away). Read this Help Center article to learn how to setup a Movement-Based Theft Alert in Trackunit Manager.  Questions About These Product Updates? Head over to Trackunit Community – Trackunit’s new online peer-to-peer forum. The Trackunit Community is here to connect construction across the globe and exchange knowledge to eliminate downtime.Trackunit Community is designed to be an all-in-one support hub. You can ask questions, get inspiration, share your knowledge, help your peers, and provide input to the features in development through the Product Portal. Trackunit Community is used by customers, Trackunit Employees, and partners.Visit Trackunit Community

Our team has been hard at work developing new ways to help eliminate downtime throughout the industry. The largest launches this quarter targeted user experience, advancing the capabilities of our platform, and strengthening our partner initiatives. To see what updates are coming next, you can always check out the Trackunit Product Portal.  Introducing MarketplaceA doorway to the extendable Iris platform, Trackunit’s Marketplace gives mixed-fleet owners simple, easy access to filtered, standardized data feeds. Marketplace, launched June 2023, significantly reduces time and effort spent collecting and aggregating data, freeing up resources for other things. Key competencies of this product include:Enabling mixed-fleet owners to integrate all equipment data into one platform Provide harmonized and standardized data without manual data aggregation  An automated self-serve approach to data collectionMarketplace also empowers OEMs to deliver high-quality data feeds to provide even more value to their customers. This is evidenced in the immediate synchronization between the new Hilti ON!Track app and Trackunit Manager. The first of a two-tiered launch, Marketplace will also enable Works with Trackunit partners and external developers to build market-facing apps later this year. Talk to a Trackunit expert to learn more about the capabilities of Trackunit Marketplace. Visit Trackunit Marketplace Goodbye Zones, Hello SitesFor contractors and rental companies with fleets and equipment spread across multiple jobsites or depots, it’s vital to get an up-to-the-minute view of equipment location and the status on each site.Sites provides an overview of equipment across every jobsite so projects can be completed faster and more efficiently. Sites will replace the existing Zones functionality. Read this Help Center article to learn more about how to work with Sites. With Sites you get:Real-time dashboards detailing how your fleet is working across sites or depots so you have the vital information you need each day to speed up the decision-making process. Automatic detection and definition of your sites, or the option to enter your site boundaries as you see fit, including the option to apply site labels based on the type of site in question. The introduction of site-level data and filtering to certain existing features and apps, including alarms and reports. Historical jobsite reporting that can be leveraged for analysis to unlock positive business outcomes for you and your customers.Note: You need to be Admin or Fleet Admin to add, edit, and archive sites. All user roles can view Sites. Connect with a Trackunit team member if you’d like to learn more. Get Started with Sites App AlertsAlerts in ManagerCustomers with experience in Classic know that alarms was one of the most important features to capture theft and misuse of equipment. With the introduction of Trackunit Manager comes the introduction of advanced alarms (aka Alerts). Alerts allow you to set up notifications based on different trigger conditions. These notifications can be configured into critical alerts or general notifications – all of which get added to your asset’s event log.Three Alerts launched Q2 2023 in Trackunit Manager: Site-Based Theft Alert: Prevent and stop unauthorized use or theft by setting up a critical alert for assets that aren’t supposed to move outside a particular jobsite. Input Alert: Get notified when there’s a change in operation while your asset is on a jobsite. Alerts for Inputs 1-4 can now be configured for both ON and OFF positions.  Logistics Logging Alert: Establish seamless inventory management and get notifications when equipment leaves or arrives jobsites.These Alerts are part of the larger migration from Classic to Trackunit Manager. Read this Help Center article for more information on how to work with Alerts in Trackunit Manager. Device Details and StatusThis new feature gives you details for each device-enabled asset like battery, power supply, firmware version, and more. Information on individual devices can be viewed in the Asset page to ensure your devices are functioning and transmitting data the way you want. This feature provides data for new fields including: Device status CAN support Access control type  Operational status  Group Management in GoTrackunit Go provides access to machine insights in order to efficiently complete daily tasks regardless of where you are. With the new Group Management feature, launched Q2 2023, you can also add and edit groups per asset basis. Onboarding a lot of Kin tags? There’s a new step called ‘Groups’ as part of the onboarding process for Kin tags so you can group them right from the start. Visit trackunit.com to learn more about Trackunit Go and how it empowers your team to act fast from anywhere, eliminating downtime for your fleet. Organizational OversightSub-Accounts in ManagerThe first step toward an organizational hierarchy that allows you to create branches of your account in Trackunit Manager.  The sub-accounts feature will allow you to create and edit sub-accounts within your account hierarchy. With this feature, you can:Oversee multi-branch operations of your organization Share data and assets within your account hierarchy Improve security by keeping all your accounts togetherWith sub-accounts it becomes easier to structure and manage the organization as a whole. This feature is an important first step toward providing more advanced organizational capabilities in the future.Click here to learn how to create and manage sub-accounts. Share & TransferShare & Transfer capabilities are now available for all assets on your account. The Share & Transfer experience has been updated so it’s faster and easier to manage multiple assets at once, and can connect you with partner accounts.This feature enables you to:Share data from an asset between two accounts within your own hierarchy. Provide a sense of ownership to those using your equipment. Give visibility, but not ownership – ensuring the asset’s data isn’t altered by others.While this feature has historically been available for Kin-tagged assets, we’ve expanded the coverage to include machines as well. This is beneficial for the whole value chain, from rental companies providing equipment to contractors, contractors assigning assets to various jobsites, and more. This Help Center article outlines how the Share & Transfer feature works.