After replacement of a TU501 unit with a TU600, no CAN data is being received.
TU Searial number: xxxxxx
![](https://uploads-eu-west-1.insided.com/trackunit-en/attachment/3fcee8d0-2cdf-4e3f-9217-1c83fc580d02.png)
Can you identify what can be the reason for this. Hardware and settings seem all to be ok.
Thanks in advance
After replacement of a TU501 unit with a TU600, no CAN data is being received.
TU Searial number: xxxxxx
Can you identify what can be the reason for this. Hardware and settings seem all to be ok.
Thanks in advance
Previous mudule:
Hello
I’m currently investigating this issue, I will get back to you as quick as possible.
Thanks for your patience.
BR
Loris 😀
After investigation I confirm that the unit received the CAN profile on the 19/06/2024.
Since the unit as never detected any activity on Input 2 (brown wire / ignition) neither Input 1 (white wire / engine hours).
To be able to send CAN data the unit must detect activity on Input 2.
I can advise you to check physically the wiring.
Do not hesitate to get back to us if needed.
BR
Loris 😀
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