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I am trying to complete the migration process for Abertax Technologies Ltd account.I migrated Zones and POI and Services with no issues.For the Alarms, I am having an issue with one alert. I tried multiple times to delete and migrate it, however I get the message “The migration was partially completed” and the alert remains there.I tried to locate it in the alarms section of classic, however it is not listed.I am not sure but could the issue be related to the fact that the alarm was assigned, a few years ago, to a unit whose name has since been changed?I need to get rid of this alert to be able to migrate clients and complete the process.Thanks and regards,Andrea
TU600にてLowPowerModeに設定し、キーOFF時に機体バッテリーから給電せず、機体バッテリーの放電を抑制した運用をしていたのですが、最近輸送中の機械から11V以下のアラートが出力されました。現在TU600のLowPowerMode設定は、今まで通り出来ているのでしょうか？
WER HAT ERFAHRUNG MIT DER MONTAGE DER TRACKUNIT AUF ZOOMLION SCHERENBÜHNEN? GIBT ES EINEN MONTAGEPLAN HIERZU DEN WIR BEKOMMEN KÖNNEN?
Hello,We are currently using classic API (https://api.trackunit.com/public/Unit) to fetch all machine and their details which includes id,serialname,run,run2,name,country,city,address,battery level,power consumption,latitute and longitude.But this API would be decommissioned by end of 2025 as per reports.Is there any way we could get all the details in single IRIS API? Is there a better way to do it than below? As far as I am aware, we need to use different IRIS APIs to get different information and flow would be as:First need to use https://iris.trackunit.com/public/api/machine/machines to fetch all machines and their serialnumbers. Then call individual machine with serial numbers using - https://iris.trackunit.com/public/api/aemp/v2/15143/-3/Fleet/Equipment/ID/{serial number}/CumulativeOperatingHours/{start datetime}/{end datetime}/1 to get all operating hours for that day and then subtract 2 extreme values to get the operation time.For latitude,logitude - https://iris.trackunit.com/
Greetings everyone 👋! My name is Jinal Patel and I am delighted to introduce myself as a senior customer support specialist at Trackunit. I have been a part of this amazing team for almost 3 years now and have been in the customer support field for 5 years.When I'm not working, I love exploring new places, indulging in a good book, jotting down inspiring quotes, and I must admit, I am a bit of a foodie.😀I am thrilled to be a part of the Trackunit Community and I am eager to lend a helping hand in any way I can.
We’ve made big strides this quarter to improve your experience in Trackunit Manager — from smarter device control to a slicker interface. Here's a sneak peek at what’s new from January–March 2025: 🔧 Smarter device management Operating Modes: Easily configure Normal, Stock, Transport or Restricted modes — right from Manager or API. Read about Operating Modes in our Help Center Device Administration: A new Devices tab makes updates, diagnostics, and fleet oversight faster and simpler. Learn more here ✨ A more intuitive experience Navigation Redesign: A customizable sidebar and simplified layout = faster access to what you need. Better Maps: Cleaner visuals and snappier performance help you manage equipment in real time. Improved Search: Find assets, users, and data faster — with direct links to asset info in map view. 📚 Learn more about the new navigation 💬 Got feedback - join the new navigation group here 🛠️ Classic features, reimagined Movement Tracking: Visualize past equip
Ich benötige eine Straßenkarte die mir Verkehrsbehinderungen anzeigt wie Staus, Baustellen und so weiter, wie geht das? War im Classic kein Problem, die neuen Funktionen für ein Fuhrbetrieb sind nicht sehr hilfreich.
Hallo,im Manager Classic Flottenkarte konnte man auf den ersten Blick sehen, in welche Richtung welches Fahrzeug fährt und ob es fährt oder steht.In der neuen Karte sieht man nur noch, wo sich das Fahrzeug befindet und nicht, in welche Richtung es sich bewegt. Auch wird nur “gestoppt” angezeigt, obwohl das Fahrzeug fährt!! Wie ändert man das und geht das überhaupt zu ändern??Wie kann man Routen-Informationen wie Staus etc. jetzt einblenden?Bzgl. Karte und Anzeige ist das jetzige Layout ein absoluter Rückschritt und nicht annähernd intuitiv!!!!
Mastering Manager Session 3 explores how fleet managers can use Trackunit Manager to proactively protect their equipment, reduce risk, and respond quickly to potential theft or unauthorized use.ContentEnhancing Fleet Security – Experts walked through how to leverage Trackunit’s real-time alerts and geofencing features to prevent equipment theft and reduce insurance exposure.Key Features Highlighted – Covered setting up geo-fences, configuring movement alerts, and using the platform to review suspicious activity with clear, actionable reports.Live Demo & Best Practices – Showcased how to set up secure zones, respond to alerts in real time, and analyze historical data to strengthen theft prevention strategies.SpeakerCorey is a Senior Customer Success Manager at Trackunit, with over three years of experience helping customers unlock the full potential of Trackunit’s value added software. He has an impressive track record of working closely with equipment rental companies and contracto
I'm trying to access the keys found in the Classic Manager under Toegangscontrole (Access Control).I suppose this is the Access Management API.So I'm trying to call it as follows:/api/access-management/keys?page=0&showActive=true&showExpired=true&showFuture=true&size=20I'm using a correct Bearer authentication (that works fine with the get groups call).But when requesting the 'keys' I get a 403 - Access DeniedAny idea why I cannot access this via the API?
Is there a sample dataset that we can work from to test and develop apps?
Can the TU600 "measure" and "display" the internal temperature of the device itself?
Hi CommunityWhy is the status of the hidden columns not saved in the fleet list? After refreshing the page, all columns are always displayed again. I have tried different browsers, but it is the same for all of them. Have I missed something?Fortunately, the position of the columns is saved. As a workaround, I move the columns that I don't want to see to the back.Regards, Stefan
Regarding GPS data discrepanciesWhen three vehicles equipped with terminals are sailing (transporting) on the same ship and the GPS display shows one vehicle at a location separate from the other two, is it possible to remotely correct the location information of the other two vehicles to align them?Also, for terminals in the same location, what is the normal allowable error?
hii am creating service plan 2000k hrs service, and updating to recurrent service to offset.but my asset service due is not offset it comes fixed, for eg TT-1212 SERVICE ASSIGN ON 32400 HRS so due should be 34400hrs but it will be due on 34000 hrs. can you help me creating service plan.
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