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StineCommunity Manager

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NEW ARTICLE: Upload images to Sites now available

Are you looking to post updated images of your Sites as construction progresses? Or would you like to assess available space for setting up essential infrastructure like cranes? With Images for Sites, you can capture and centralize all the key visuals you need to stay on top of every project.👉 Read the article on our Help Center Note: You can upload image file sizes up to 30MB using the following file types: JPEG, PNG, BMP, WEBP, GIF.💡 Are there any other file types you’d like to see supported? Drop a comment in the thread below!

Patdrouin327Under construction

SANY SY50U with trackunit

i installed a TU600-25 trackunit in november 2023 in a 2023 SANY SY50U excavator, with can connected to can3, now, a year later, when i start the machine, 10 seconds after starting the engine, a P802 code appears on the screen. i unplug the trackunit, start the machine, no codes, i replaced the module, no P802, until i activate the device in verify, then P802 reappear on the screen. i double checked the wiring, i’m connected on CN-201F deutsch plug, canh and canl are on the right wire, i have 60 ohm so it’s non-terminated. and voltage is 2.3v and 2.6v. seems that we have the same issue on SY60 and SY80 models. anyone came across similar issues?

Geeboy28Under construction

I tried many passwords and it is not working. I followed the instruction but of no avail

StineCommunity Manager

Welcome to the API Migration group! 🎉

To help us better understand your needs and collaborate effectively, let’s start by sharing some key details about your use case. Please answer the following:1️⃣ What is your use case? (Briefly describe what you're trying to achieve with the API.)2️⃣ Which API are you calling? (Specify the API or service you're working with.)3️⃣ What is the exact string you're calling? (Share the endpoint or query for clarity.)4️⃣ Which data fields from the reply are you using? (Let us know the specific information you need from the API response.)Feel free to add any additional details you think might be relevant! Let’s work together to make your migration seamless. 🚀

StineCommunity Manager

Trackunit Groundbreakers - exclusive group for early adopters

Parts Ordering with ServicePLANNING

👋 Hi Groundbreakers! Sharing another exciting feature currently in the works on our Product Portal: Parts Ordering with Service! 🚀Our goal? To streamline the parts ordering process, making it effortlessly integrated into your workflow. But to make this feature truly impactful, we need your input! Your feedback is invaluable in shaping a solution that meets your needs and exceeds expectations.Check out the Product Board link and let us know your thoughts! Your insights could make all the difference. 📝✨ How to Provide Your Feedback:Go to the card by clicking this Product Board link Read through the details of the Parts Ordering with Service feature Scroll to the bottom and select one of the sentiments to open the text field and provide your comments, suggestions, or any concerns you may haveThanks for taking the time to contribute! Your input helps us improve and deliver products that match your expectations. 🚀

StineCommunity Manager

Trackunit Groundbreakers - exclusive group for early adopters

Transfer API for all assets (outside hierarchy)PLANNING

👋 Hi Groundbreakers! I wanted to draw your attention to the feature Transfer API for All Assets Outside Hierarchy, that’s currently in the planning phase on our Product Portal.With this feature you will be able to share visibility or transfer ownership to accounts outside your own hierarchy in Trackunit Manager and have those updates sync between your connected programs such as an ERP system. Your input is crucial for shaping its development and ensuring it meets your needs.We encourage you to visit the Product Board and share your thoughts directly on the product card. 📝 How to Provide Your Feedback:Go to the card by clicking this Product Board link Read through the details of the Transfer API for All Assets Outside Hierarchy feature Scroll to the bottom and select one of the sentiments to open the text field and provide your comments, suggestions, or any concerns you may have---------------- You can also leave comments here in the thread! Thank you for contributing! 🚀

HashTrackunit Employee

Ask the Community

📢 Calling All Trackunit Emissions Product Users! 📢

We’re excited to announce that Trackunit is forming a Beta User Group for Emissions new features and a community of users for gathering valuable input on the Emissions product! 🚀If you’re currently using the Trackunit Emissions App and have the right package or are using emissions as an add-on feature, we’d love to hear from you! Your feedback and insights are invaluable in helping us enhance the product to better serve your needs and drive more value for your business.We welcome you to be the voice of the community! If you’re interested, we’d be more than happy to set up a time to chat, conduct a user interview, or simply discuss how the Emissions App is benefiting your business. Together, we can work towards meeting your goals even more effectively.Please comment below if you’d like to participate—your input makes all the difference!

StineCommunity Manager

Question on the pink cable

Asking on behalf of a user: I have a question regarding the pink cable that is used to land on the chassis of a device. In an internal combustion device, I understand well that this cable is connected to the chassis because the negative cable of the 12-volt battery is also connected in that position. But what I still don't understand is whether said pink cable should be connected or not if the equipment is electrically powered, for example 48 volts, and whose negative is not connected to the chassis. In that case, does it make any sense to connect the pink cable to the chassis?

alsamadUnder construction

service plan offset hours not working

hii am creating service plan 2000k hrs service, and updating to recurrent service to offset.but my asset service due is not offset it comes fixed, for eg TT-1212 SERVICE ASSIGN ON 32400 HRS so due should be 34400hrs but it will be due on 34000 hrs. can you help me creating service plan.

Jysk VagtUnder construction

Getting started

Jeg Har en safetrack Model ME301-2 S/s ne 241504, mangler et ledningsdiagram tilslutning til 12 v batt ??

Patdrouin327Under construction

SANY SY50U with trackunit

i installed a TU600-25 trackunit in november 2023 in a 2023 SANY SY50U excavator, with can connected to can3, now, a year later, when i start the machine, 10 seconds after starting the engine, a P802 code appears on the screen. i unplug the trackunit, start the machine, no codes, i replaced the module, no P802, until i activate the device in verify, then P802 reappear on the screen. i double checked the wiring, i’m connected on CN-201F deutsch plug, canh and canl are on the right wire, i have 60 ohm so it’s non-terminated. and voltage is 2.3v and 2.6v. seems that we have the same issue on SY60 and SY80 models. anyone came across similar issues?

Geeboy28Under construction

I tried many passwords and it is not working. I followed the instruction but of no avail

alsamadUnder construction

service plan offset hours not working

hii am creating service plan 2000k hrs service, and updating to recurrent service to offset.but my asset service due is not offset it comes fixed, for eg TT-1212 SERVICE ASSIGN ON 32400 HRS so due should be 34400hrs but it will be due on 34000 hrs. can you help me creating service plan.

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