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Daniel BParticipating Frequently

Service document in "Manager Classic / Service"

Hello all!We are trying to add documents to two different services for one asset in “Classic”.We created two documents, one related to the 50-hour maintenance and a second related to the 250-hour maintenance. We then created a 50-hour service and set up an email warning to anyone concerned. We also created a 250-hour service with an email warning as well.The problem is that in any of the two services, when we select a document, for example, the 50-hour document, it is set automatically in both services. P.S. Please don’t tell me to use Manager service; for many reasons, it is not ready to use. Support team is already working on it for us.This is why we still use Classic… Can someone help me with this?

23 hours ago

SAKLaying the foundation

Need support

Events Export

I would like to export an "event".I would like to know the details.For that purpose, I would like to export the "SA SPN FMI FaultCode" of "Machine Fault".Can you do that?

23 hours ago

StineCommunity Manager

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FEEDBACK: How do you use Verify?

Verify is a very powerful tool. It plays a big role when you install devices, if you need to troubleshoot, or when you want to edit data on your devices. But it can be quite overwhelming 😅 So, we’re curious to know: What are your pain points when it comes to Verify? What is the most helpful information you get from Verify? Are there features you’re missing in Verify? Where do you access Verify from - mobile, computer - and how is that experience? Help us build a great experience by leaving your feedback in the comments below. Your input is super valuable to us 💡Cheers,Stine

1 day ago

StineCommunity Manager

Next generation Raw: Ready for today, built for the futureNEW RELEASE

Introducing the TU700, meticulously crafted to endure the most demanding environments and unforeseen challenges. Engineered with resilience at its core, this cutting-edge hardware is equipped with advanced capabilities that ensure frictionless adaptability and readiness for whatever lies ahead. Over the Air updatesTwo-way Over-the-air (OTA) technology effortlessly delivers the latest OEM firmware improvements and enhancements to machine controllers remotely. Adjust specific machines to address control and configuration capabilities as part of a comprehensive self-service strategy. Ready for AIEmbedded with AI capabilities, the TU700 harnesses the power of artificial intelligence to optimize operations and enhance user experience. From predictive maintenance to intelligent diagnostics, AI empowers the TU700 to deliver unparalleled performance and reliability. Unlock Next Gen Access ManagementWhat if unlocking a machine unlocked an entire new business model? Pave the way for next generat

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3 days ago

StineCommunity Manager

Ask the Community

🥳 User appreciation post April 2024 🤝❤️

The purpose of our community is to connect construction by creating a space where solutions, tips & tricks, and troubleshooting help increase the value of your Trackunit services and ultimately eliminate downtime. 🚀 The community is only as good as we make it and success comes with your participation and willingness to contribute and share 🙏 This past month we saw great engagement from @SAK who earned the badge Curious George in his quest to learn about APIs. @Daniel B and @TTM shoved true community spirit - and had us dancing around the office - by providing answers to other users ✌🏻😃 April also saw a lot of users moving to new ranks with @Klaus_ML and @Wana both achieving new ranks by logging in frequently and engaging 🤝 Please join me in celebrating these achievements 🥳 Thank you for all the contributions! Cheers,Stine

8 days ago

SAKLaying the foundation

Need support

Manager Classic

Select a vehicle from the "Settings tab" in "Manager Classic" and select "Hours Start:" in "Start" displayed in "EDIT" for what purpose?Is the usage different from "Verify"?

8 days ago

T.VerbeekUnder construction

Need support

Old data will not dissaperar

If Can data/advanced sensors data is no longer available either because it is removed from the profile or no longer available in a vehicle after a software update the line in advanced signals doesn't dissapear. Ideally a signal should dissapear if it is not captured for a few weeks. We have units that are a few years old where a lot of the data is captured three years ago but still visible in manager. This provides a really messy overview for the customer.

10 days ago

fjjUnder construction

Need support

Cannot see Movement

Hello! I’m missing “Movement” (“Rörelse” in Swedish) in the side panel when on a machine page. Unfortunately TrackUnit support only redirects me to their FAQ. I’m admin and have all boxes checked. If anybody here could help me with this I’d be very greatful. Thanks!

10 days ago

patrick.beutlerUnder construction

Need support

maschine subscription expiration

HiWhere can I find the expiration / duration of the subscription of a maschine in the track unit manager?BRPatrick

13 days ago

SAKLaying the foundation

Need support

Regarding the relationship with IRIS

IRIS、Trackunit Manager、IRIS API、IRIS APP SDK、IRIS APP Developer Portal、Webhook、API suite、Trackunit MarketPlace、APP Libraryの関係を教えてください。他に図があれば教えてください。

14 days ago

Daniel BParticipating Frequently

See Tips & tricks

Service document in "Manager Classic / Service"

23 hours ago

SAKLaying the foundation

Need support

Events Export

I would like to export an "event".I would like to know the details.For that purpose, I would like to export the "SA SPN FMI FaultCode" of "Machine Fault".Can you do that?

23 hours ago

T.VerbeekUnder construction

Need support

Old data will not dissaperar

10 days ago

StineCommunity Manager

Need support

How do I reactivate my Kin?

@Klaus_ML I have reposted your question here, so it will be easier to find :) “Habe einen KIN der sich danach nicht mehr aktivieren lässt.Wie kann man das KIN wieder zum Leben verhelfen wenn der Aufkleber schon lange weg ist?” Google translated:I have a KIN that can no longer be activated afterwards. How can you bring the KIN back to life if the sticker is long gone?

1 month ago

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Tips & tricks

Service document in "Manager Classic / Service"

Events Export

FEEDBACK: How do you use Verify?

Next generation Raw: Ready for today, built for the futureNEW RELEASE

🥳 User appreciation post April 2024 🤝❤️

Manager Classic

Old data will not dissaperar

Cannot see Movement

maschine subscription expiration

Regarding the relationship with IRIS

Service document in "Manager Classic / Service"

Events Export

Old data will not dissaperar

How do I reactivate my Kin?

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Explore the Community

Next generation Raw: Ready for today, built for the futureNEW RELEASE

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