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How can I see the expiry date of portal subscriptions?Thank You.
Dear,Is it possible to get in touch with me about buying new Track unitsRegards Johan
Site-Based theft, Movement-Based theft, and Logistics Logging Alerts now work with Kin and third-party BLE-tagged assets. See how to work with Alerts in trackunit Manager here
Was a new user created in your account and the activation link has expired? 😰Don't fret, as an admin of the account you may resend the activation link without contacting the Technical Support. 😃🎉In the Manager, under the Administration, then on Users, click on the new user created to edit and a new window will pop-up.On the bottom left, there is an option to Resend activation email. 📩
How can i change My User ID from my name to my company’s name.
We are selling one of our machines, how do we remove it from the tracking, so that it no longer shows up on our page?
How can I see newly activated kins in New Manager, when the kins have no grouping when activated.I do not have any or expect to get any equipment details - finding the Kins will tell me that.
Is there a way to set up auto-alerts, if the units are on/running between approx. between 8:30am-4pm? For all Generac MLT6 SKDS towers.
Hello all!We are currently brainstorming on where and how we could install Trackunit Kins on our buckets.Does anyone have a good idea or a good tip for me?My concerns are protecting the kin from any shock while maintaining good connectivity with satellites. Thanks
I can connect to the TU APIs via Postman but when trying with same credentials from Qlikview, I get invalid credential error as below.
In Trackunit Manager, or in Classic, I would like to separate the “malfunction criticals” from the “service criticals”.For example, today in Manager, I have 74 ”criticals”. It includes the services and the malfunctions. In Classic, I can isolate the services. I would like to be able to also isolate the malfunctions.Is there a way to do that?
I have been trying to get the telematics set up (including fuel level, etc) for almost 2 months but have been tossed around and forgotten about numerous times. I signed for a telematics plan to gain more visibility into unit details, especially fuel level. I still cannot view the fuel level. The towers are being used extensively and I really need to this set up, this is causing us serious issues.
Contact our support team and we'll be happy to help you get up and running!
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