In specific scenarios, you may observe instances where Satrak devices exhibit teleporting, indicating sudden location changes. This phenomenon can be attributed to either geographical discrepancies or fluctuating cellular signal strengths within the usage area.
To address this matter technically, follow these steps:
- Locate and Reboot the Telematic Device: If the anomaly persists, pinpoint the telematic device in question. Proceed to initiate a reboot by disconnecting the device from its power supply. Allow for a 10 to 20-minute interval before reconnecting the device to the power supply.
If the above action fails to yield the desired outcome, do not hesitate to contact our dedicated technical support team.