Service document in "Manager Classic / Service" | Community

Service document in "Manager Classic / Service"

  • 8 May 2024

Userlevel 2
Badge

Hello all!

We are trying to add documents to two different services for one asset in “Classic”.

We created two documents, one related to the 50-hour maintenance and a second related to the 250-hour maintenance. 

We then created a 50-hour service and set up an email warning to anyone concerned. We also created a 250-hour service with an email warning as well.

The problem is that in any of the two services, when we select a document, for example, the 50-hour document, it is set automatically in both services.

 

P.S. Please don’t tell me to use Manager service; for many reasons, it is not ready to use. Support team is already working on it for us.

This is why we still use Classic…

 

 

Can someone help me with this?

 

 


2 replies

Userlevel 4
Badge +2

Hi @Daniel B - I’ve asked around a bit and as you experience in Manager Classic the service document is attached to the machine and not the particular service. A workaround could be to add both the 50 hour maintenance and the 250 hour maintenance in the same document and upload that to the machine.

Anyone else have any ideas?

Userlevel 2
Badge

Thank you Stine, I guess we will do what you suggest.

😉

 

Reply


© 2024 Trackunit Corporation. All rights reserved.