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Hello,

Now that the Trackunit Classic is closing in the upcomming months i have a question to the new functions.

In the current trackunit classic we and a lot of other companys use the SMS-function.

 

When and will this function come over to the new trackunit?

Hi ​@RasmusHansen - thank you for your question and welcome to the community! I’ll see if I can find someone to answer your question.

Thanks,

Stine


Hi ​@RasmusHansen, this is the answer I found for you:

“We’ll be deprecating the different SMS features currently built into Trackunit Classic. Some were developed for another time, where they try to mimic chat functions regularly seen on proper social media platforms and apps. From Trackunit’s side we've decided that we cannot deliver as good a chat function as companies that specialize in these kinds of features. Others see very little overall use and some end up sending alerts to dead-end phone numbers, which are inactive.


When it comes to the SMS Alerts functionality, we will be grandfathering this feature for a period after we close down Classic. This means that the SMS alerts will continue to function for some time. We’ll contact affected customers directly, when we have more detailed information. “

 I hope this helps - otherwise please reach out again.

Thanks,

Stine


Hello Stine,

Thanks for the reply.

 

To be sure we’re on the same page.

The SMS-function i am talking about is the picture i’ve attached on this reply.

 

This will not be moving to the new Trackunit, and close from the 31. March?

 

Best Regards

 


Hej ​@RasmusHansen, sorry for the delay in response - it is that SMS-function. From your screenshot it looks like you’re using the SMS function primarily to manage your trips, is that correct?

Thanks,

Stine


Hello Stine,

 

Yes this is correct, this module will not come along with the new Trackunit?


Hi ​@RasmusHansen, no that functionality will not come along. If you’re using messages primarily for Trips, I’m wondering if the trip report could give you some of thet functionality?

https://help.trackunit.com/en/articles/139623-how-do-i-generate-a-trip-report


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