Hej
******* serienummer på bil DR56*** er ikke med i vores ugentlige kørselsrapport, kan I hjælpe?
Mvh
Jørn
Userlevel 4
+2
Hej
De bedste hilsner,
Stine
Translated question:
Hello ****** serial number on car DR56’’’ is not in our weekly driving report, can you help?
Sincerely Jørn
Userlevel 2
Hello
I’ve looked the unit data mounted on your car.
Unit is down due to a lost of power supply. Unfortunately we don’t get any date since end of February 2024.
It will be necessary to check physically the unit.
Do not hesitate to get back to us if needed and open a ticket to our Support service if you need more information:
https://helpcenter.trackunit.com/s/contactsupport?language=en_US
Cheers,
Loris
Userlevel 4
+2
On behalf of Jørn:
How can it be that the car is visible live on the map but is not included in the reports?
Thanks
Userlevel 2
Hello
Just to confirm that I received your request made by the Contact customer form.
I will now keep in touch from this ticket.
Regards.
Loris
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