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On behalf of @Klaus_ML 

Hello,
Out of 10 existing KINs, 4 KINs no longer work for us, they are next to TU600 and cannot be reached via the app?!

Hi @Klaus_ML, thanks for your question!

Those 4 Kin tags might require further investigation from our Tech Support. Please reach out to them explaining this issue through the form on this webpage https://helpcenter.trackunit.com/s/contactsupport?language=en_US

Best regards
Joao


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