Old data will not dissaperar | Community
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Old data will not dissaperar

  • 17 April 2024

Userlevel 1

If Can data/advanced sensors data is no longer available either because it is removed from the profile or no longer available in a vehicle after a software update the line in advanced signals doesn't dissapear. Ideally a signal should dissapear if it is not captured for a few weeks. 

We have units that are a few years old where a lot of the data is captured three years ago but still visible in manager. This provides a really messy overview for the customer. 

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Best answer by Jon Harder 29 April 2024, 12:15

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7 replies

Userlevel 4
Badge +2

Hi @T.Verbeek - thank you for posting! I’ll see if I can get some eyes on this :)

Cheers,

Stine

Userlevel 1

@Stine  Thanks, That would be helpful. I have been trying to push this issue via the regular chanels but without succes. It would really help us to improve the quality of our telematics to the customers. Feel free to reach out directly if you want more background information 

Thanks!

Hi @T.Verbeek - thank you for reaching out!

You, are absolutely right, when a series of data is captured under advanced sensors the latest values will remain there for the lifetime of the machine. We have captured the input and will use it, when we revisit the insights page for future development.

We cannot give any timelines now, but would you like to be part of validating a potential solution going forward?

Cheers,
Jon Harder

Userlevel 1

Hi @Jon Harder 

thanks for your response! I would definitely like to be involved here. This fairly simple feature would instantly improve the telematics quality on our entire fleet. Let me know if there is anything you need from my to expedite our request 

 

kind regards

Thijs 

Sounds great @T.Verbeek - really appreciate that!

I will reach out in the near future

Cheers,
Jon Harder

Userlevel 1

Hi @Jon Harder 

I was wondering if there was an update or preliminary timeline regarding our inquiry. We keep receiving questions about old date that is captured a long time ago.

Thanks for getting back!

 

Kind regards

Thijs Verbeek 

 

Userlevel 4
Badge +2

Hi @T.Verbeek, Jon is out of office atm. I unfortunately don’t know the update to this project, but I’m sure Jon will reach out once he’s back later this month.

Kind regards,

Stine

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